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From one device to hundreds...
Our Technical staff are all factory trained and certified. It is our policy not sell a piece of equipment unless we have the technical resources to support it.
SUPPORT
We have invested in a Bomgar appliance which allows us to give cross platform support. Communication between the client’s equipment and our support terminals is fully encrypted. Because we use an in-house Bomgar appliance, your data does not pass through a third party server. We know that security is critical when dealing with accounting data or yet to be published news stories.
Our remote support system has significantly reduced the need for us to physically be on site. This has dramatically increased our reach while substantially decreasing the response time to a problem.
Imaging Solutions & Supplies, Specialised Imaging Solutions and Efectos Litographicos serve the Printing and Publishing industry in the Caribbean and Latin America. We recognize that that focus is the critical key to our goal of unequaled service. We are not just another general distribution company, we live and work in the market of Imaging, printing and publishing.
What we do.
• Online Support
• Phone Support
• On-site Support
• Email Support
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